Are you willing to solve your issue with the Airlines directly going to their office? For Indonesian residents, the AirAsia Bandung office is open to taking their issues and concerns. Any traveller can visit this office and get assistance from the airline's employees. The rules and regulations of AirAsia airlines are quite easy to understand and travel-friendly so you won’t be facing any problems dealing with the airline’s representatives. If you take your documents with you, most likely you will get a solution to your problem as soon as possible.
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